I ordered a new phone, and fedex has it listed as "delivered" but its nowhere to be found. I've gotten in contact with their customer support and they have no idea where it is. I either need a new phone sent out or a refund.
the order number is: ek-bepp-*****
Hi there, pa130. Thanks for contacting us. We're sorry for the inconvenience with the shipping.
We'll be happy to help. To better assist you, please send us a private message with the order number without dashes.