I’ve been with boost for the past 5 years and have never had an issue until the past couple months. I recently moved and the service became terrible. I have called and made complaints with no resolution or response about the issue. My service is due to expire today and won’t get paid until the 21. I am hoping that I can earn a free month of service since I’ve been with the company so long,
Good day @LyrikC. We apologize for the inconvenience. To research further, can you send us the cross streets and ZIP codes where this occurs? We need to verify, if this may be an issue in the area.
Thanks for the information. We have reviewed the report for your area and we can see that, unfortunately, there is an outage affecting the service. Our technicians are working to fix it as soon as possible. The credit should be applied, once the issue is solved. We truly apologize for the inconveniences this might cause you. @LyrikC
We sincerely apologize for the difficulties you are experiencing. At the moment, we cannot provide a solution to the outage. We need to wait for our technicians to resolve it.