Expedited shipping

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Enthusiast

Expedited shipping

Hello,

I placed my order on 6/26 after 1pm (around 2pm). I still have yet gotten any update on the order. Can I have some assistance with this ? If it doesn’t come in the next business day how do I go about a refund for the $12 shipping ?
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Agent

Re: Expedited shipping

Hi there! Orders placed after 12:00 p.m. local-destination time, Monday through Friday, will not be processed and shipped until the following business day. Please, send us a private message with your order number to further investigate. 

6 REPLIES 6
Agent

Re: Expedited shipping

Hi there! Orders placed after 12:00 p.m. local-destination time, Monday through Friday, will not be processed and shipped until the following business day. Please, send us a private message with your order number to further investigate. 

Newbie

Re: Expedited shipping

I placed my order on 6/27 . I still have yet gotten any update on the order. Can I have some assistance with this ? If it doesn’t come in the next business day how do I go about a refund for the $12 shipping ? There is no disclaimer on the payment site when asking for shipping options therefore the payment summary page is miss leading in regards to orders made after a certain time of day and on was coast is this being processed.  I would like a refund of the expidiated fee refunded  back to me or credit to my account as a payment towards my bill... oredr #[edited for privacy] is ek-bepp-  was just confirmed that order will be delivered on 070119 not 062819 since order was placed on 062719.. thnks 

Agent

Re: Expedited shipping

Hi there uniqpeach18. Please do not place your personal account, or order information in public view. We will have it deleted and place send us a private message. Victor21

Newbie

Re: Expedited shipping

i want to know if there is no disclaimer when placing an order such as I did in 062719 for over nite ship  and my item did not arrive on 062819 like i expected  but will arrive on 070119  three days later I would the refund of 12.00 or amount applied to my bill towards a credit of payment .. 

Agent

Re: Expedited shipping

Hey there, @uniqpeach18! We are deeply sorry to hear that. Just to confirm, at what time did you place the order on 06/27/19? 

Newbie

Re: Expedited shipping

idk but the fact is when the order was placed it did not state a time frame for the order to be processed by a certain time or zone. it simply offered the options of 2-3 day ship or next day. check your order summary page. therefore when i place the order and paid for next day that was my confidence in Boostmobile to honor what it said in nect day ship.(business day). I placed order on 062719... order will arrive 070119 and therefore paid for speedey delivery for nothing.