Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Error code 470402 when trying to buy a phone online.

Highlighted

Re: Error code 470402 when trying to buy a phone online.

i have been trying to purchase a iphone 7 pre owned for the last couple days and i keep getting the 470402 error code and I was wondering how to fix this

 

Highlighted
Agent

Re: Error code 470402 when trying to buy a phone online.

Hey there, @Angelorozco1978! Thanks for contacting us. There are certain requirements in order to process an order successfully. Here are some of them:

 

* Shipping Address must match the Billing address on the card.
* We do not ship to P.O Boxes.
* Your address should be verified by USPS. Please visit this link: https://tools.usps.com/go/ZipLookupAction!input.action and enter your address. If it doesn't show up here, the order won't go through.

 

Also, if you have tried to purchase the phone several times, while using the same card, your bank may block the transactions. Please confirm these requirements, we'll be waiting for you. 

 

Highlighted
Groupie

Re: Error code 470402 when trying to buy a phone online.

I’m having this problem for the past week been trying to order an iPhone 11 and I tried to separate account even PayPal and it said to contact my bank I contact my bank and there was no issue with the bank they never received a decline and I even called up boost and they still couldn’t do it this is wrong because I ordered two phones and it went thru but now it won’t for the third if this doesn’t get fixed I’m going to a different company I should have to go thru this I’m a loyal customer and I should be able to get what I want so someone needs to help me boost Mobile needs to fix there problem with this issue because it’s not the banks it’s your syster
Highlighted
Agent

Re: Error code 470402 when trying to buy a phone online.

Hello, @Ahall, Thanks for reaching out. We apologize for this experience. Can you please send us a Private Message with your order number? 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.