Hi there B_sad. We definitely would like to look into this for you. Please send us a private message with your phone number and pin code to verify the payments. Victor21
Hi @B_sad! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message to assist you. In order to send us a private message, you will need to click on one of the agents profile (they will marked as such), click "send this user a private message".
We understand. We recommend to try contacting our customer service department instead at 866-402-7366. An agent on the phone will also be able to access your account and assist you with this.