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Did not receive order confirmation but was charged.

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Newbie

Did not receive order confirmation but was charged.

So I bought the iPhone 6s and paid for it when it was on stock and did not receive an email at all
6 REPLIES 6
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Agent

Re: Did not receive order confirmation but was charged.

Hi there Wantedvxny. Let's figure this out. When did you submit the order? Also, Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your order number if you got one. If not, your name you used on the order and email. 

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Newbie

Re: Did not receive order confirmation but was charged.

I bought it on Friday Last Week

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Agent

Re: Did not receive order confirmation but was charged.

Please send us a private message so we can investigate. 

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Groupie

Re: Did not receive order confirmation but was charged.

How was this problem fixed i was charged almost 400 and had to order pay again it has been almost 5 days and the charge is still pending
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Groupie

Re: Did not receive order confirmation but was charged.

I need help with a problem about a charge on my card and no confirmation it has been 5 days and a pending 400 charge. I had to order and pay again so it can go through now i am short 400
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Agent

Re: Did not receive order confirmation but was charged.

@acrespin86 Hey there! Did you check the spam/junk folder?