Confirmation email blank?

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Enthusiast

Confirmation email blank?

I ordered a new phone a couple of hours ago. I'm worried that I may have accidentally entered the wrong shipping address. I tried to track my order to see if I could verify the address but the order confirmation email I received is blank! Is there another way to find my confirmation number or view my order? I would like to verify the shipping address before my phone ships!
32 REPLIES 32
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Hey there, MichaelDe! Can you please send me a screenshot of the e-mail you received via private message, to report this issue?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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Hey there, nadinerafin! Can you please send me a screenshot of the e-mail you received via private message, to report this issue?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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Hey there, lenyv208! Can you please send me a screenshot of the e-mail you received via private message, to report this issue?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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Hey there, Tangy1! Can you please send me a screenshot of the e-mail you received via private message, to report this issue?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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Accomplice

Yes, the same thing happened to me when I ordered my pre owned 7 Sunday

Hey there, Itsjade! Can you please send me a screenshot of the e-mail you received via private message, to report this issue?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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Enthusiast

there is no "send this user a private message"

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Enthusiast

Same thing happend here. Is there a way to track my order or at least get and email with the information needed?
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Accomplice

Yea all I need is to track my order
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Hey there, urbjul! Do you have the order key number that is shown at the end of the order being placed?