Charged twice ?

Newbie

Charged twice ?

I paid my bill today and changed my plan to the 50$ ( I previously had the 35$ )
And I got charged for both? I need to be refunded the 35$ , I paid 50 for the plan I basically got ripped off 35 $ ? How do I solve this, I emailed already but no response
1 REPLY 1
Agent

Re: Charged twice ?

Hello, @hana919. Sorry for the late reply. Thanks for reaching out to us. We definitely want to look into this for you. Can you please send us a private message with your phone number and PIN?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".