Solved! Go to Solution.
Hey there, @6egrl. We understand your frustration & are truly sorry for the inconvenience. Would you mind sending us a private message with the details?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
~ Joy P.
Hey there, Nanderson98! Definitely want to look into this for you. You can send me a private message for assistance. You need to click on my name, then select the option to send a private message from the profile page.