Charged twice

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Newbie

Charged twice

I was paying my $50 for my due date. I wasn’t sure if I went through because I hadn’t recieved confirmation so I did i my again. Now I’m missing an addition $50 and it didn’t even go into paying my next month

5 REPLIES 5
Agent

Re: Charged twice

Hello @JoseG08. We'd like to review the account! Would you please send a private message for better assistance? 

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.
Newbie

Re: Charged twice

Not sure if I did this right but hello
Agent

Re: Charged twice

Hey there! Would you please confirm your phone number and pin?

 

~ JoyP.

~ Joy P.

Re: Charged twice

I’ve been charged twice and I keep getting a text message saying to recharge my boost account. I just paid the bill.
Agent

Re: Charged twice

Hey there, Liyahtikeraa! Please send us a private message with the account phone and pin code. We'd be happy to check this for you.