Charged for 2 phones

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Newbie

Charged for 2 phones

I was charged for 2 phones when I only bought 1 phone. The first time I tried to buy a phone from boost the order wasn't able to process and they gave me my money back, the second time I tried I was able and then they charged me for both phones
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Agent

Re: Charged for 2 phones

We are so sorry that happened, @aafeathers! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message with your order number and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.