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Cancel order

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Cancel order

Can I cancel my order that is still pending I don't want the phone anymore
36 REPLIES 36
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Agent

Re: Cancel order

Yes, we can submit an Order Cancellation request on your behalf. Please send me a private message with your order number. We'll be glad to assist you!

 

EdwinRG.

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Newbie

Re: Cancel order

My first order got messed up and said that it didn't go through so I reordered it and now I'm being charged with two phones I need to know how to return one of them
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Agent

Re: Cancel order

Hi, @Raul3 When were the orders placed? Have you already received both phones?

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Newbie

Re: Cancel order

No I ordered them 3 days ago one coming tomorrow which is the one I'm keeping and the other comes in Wednesday
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Agent

Re: Cancel order

Oh, I see, @Raul3. If that's the case, please contact us when the device that you'd like to return arrives. Please contact us before sending the device back, that way we can assist you properly. 

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Newbie

Re: Cancel order

Can you give me like a number or something because I don't really know what to do
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Agent

Re: Cancel order

You can also contact customer service at 866-402-7366 for further assistance. 

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Groupie

Re: Cancel order

Can you help me cancel an order
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Agent

Re: Cancel order

Hi there! Thanks for your inquiry. When did you place the order?