Cancel order

Cancel order

Can I cancel my order that is still pending I don't want the phone anymore
27 REPLIES 27
Agent

Re: Cancel order

Yes, we can submit an Order Cancellation request on your behalf. Please send me a private message with your order number. We'll be glad to assist you!

 

EdwinRG.

Newbie

Re: Cancel order

My first order got messed up and said that it didn't go through so I reordered it and now I'm being charged with two phones I need to know how to return one of them
Agent

Re: Cancel order

Hi, @Raul3 When were the orders placed? Have you already received both phones?

Newbie

Re: Cancel order

No I ordered them 3 days ago one coming tomorrow which is the one I'm keeping and the other comes in Wednesday
Agent

Re: Cancel order

Oh, I see, @Raul3. If that's the case, please contact us when the device that you'd like to return arrives. Please contact us before sending the device back, that way we can assist you properly. 

Newbie

Re: Cancel order

Can you give me like a number or something because I don't really know what to do
Agent

Re: Cancel order

You can also contact customer service at 866-402-7366 for further assistance. 

Groupie

Re: Cancel order

Can you help me cancel an order
Agent

Re: Cancel order

Hi there! Thanks for your inquiry. When did you place the order?