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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Cancel order

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Agent

Re: Cancel order

Hello, ATM014. We are able to assist you with the cancellation of your order. Bear in mind that, orders over 4 hours (from the time the order was placed) Cannot be cancelled. Instead, it will be processed, the device will ship, and you will have to return the device.

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Accomplice

Re: Cancel order

Hello
I received the phone, but three isn't any order for return, what to do? What is the next step for return the phone?
I hope your help
Thanks
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Agent

Re: Cancel order

Hi ATM014! I'd be happy to help you return the phone. Please send me a Private Message with the order number.

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Groupie

Re: Cancel order

Can someone please contact me  I would like to cancel my order. 

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Agent

Re: Cancel order

Hello, @arachely77! Thank you for contacting us. We'd be pleased to help. Can you please tell us when did you place the order, how long ago? Thank you!

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Groupie

Re: Cancel order

Hi,

I order it yesterday and i sent you a private message. 

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Newbie

Re: Cancel order

I also want to cancel an order, please help me

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Groupie

Re: Cancel order

How long ago did you place the order?

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Agent

Re: Cancel order

Hey there, Najeeb143! Definitely want to look into this for you. Please send us a private message so we may work directly with you.

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Groupie

Re: Cancel order

Yeah, um I just made the wrong order and would like to cancel it and order the correct phone