Cancel order

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Cancel order

Can I cancel my order that is still pending I don't want the phone anymore
39 REPLIES 39
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Groupie

Tuesday
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Agent

Unfortunately, it cannot be cancelled. You can reject the package or return it. 

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I want to cancel my order
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Agent

Hi there! Thanks for reaching out to us. When did you place the order? Please keep in mind that after 4 hours of placing an order, we are unable to cancel it. Are you an existing customer? 

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Enthusiast

I need my order cancelled
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Can you help me cancel my order it’s still pending
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Agent

Hello, @Autumntrotter11. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

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ek-bepp-894887802
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Agent

Hi there, @Vwilliams1967. When was this order placed? Would you mind to continue this conversation via private message.

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Agent

Hello, @Vwilliams1967. We value your privacy. Please, delete the information from public and send us a private message instead. 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".