Hey there, Jnewman! We apologize for the inconvenience, though we will need to wait for the delivery to be made.
In this case, you'll need to send it back. If you have any other question or concern, just let us know.
Unfortunately, the order cannot be cancelled after 4 hours of being processed.
Contact us back as soon as you receive the phone in order to help you with the return.
If you have any other question or concern, just let us know.