Can't complete purchase online

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Groupie

Can't complete purchase online

I've been trying to purchase a used iPhone 7 plus but I only get as far as typing in my basic information when an error message pops up. Reading other posts and replies, I've tried the advice suggested (using internet explorer, re-checking my info, etc) but still nothing works. Is there something else I could do? 

3 REPLIES 3
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Agent

Hey there! Thanks for reaching out. We'd be happy to help you. What is the error you are getting?

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Groupie

After typing in my address, name and all that jazz, at the top of the form, a red banner simply says 'there has been an error, try again later'. I've tried it on two separate phones and computer, still no luck. 

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Agent

Thanks for the information. We'll need to investigate this further. Please send me a Private Message with your phone number and PIN, if available.