Hi there, themcintyre. Thanks for contacting us. We're sorry for the inconvenience with the order.
Please, make sure that the shipping and billing address are the same. Otherwise, it may cause the order to be cancelled.
Hi there, Juliansmom16. Thanks for contacting us. To send a private message just click on the profile of any user and, in the next screen, click 'send this user a private message'.