So like everyone else my boost up order keeps canceling so I went on a chat with a Boost representative. After asking me a few questions she told me to call 1-800-639-6116. This is a sprint line of credit phone number. My account says I AM eligible for a phone with boost up and it even says that they aren't using my information to do a credit check (obviously they are). This is a pretty horrible way to treat your LOYAL customers! It's a scam.