Boost Up Order Cancelled? Boost FAIL.

Groupie

Boost Up Order Cancelled? Boost FAIL.

I bought a S10e via Boost up last night and I went to check my order status today and it says cancelled. No description, no reason, no email notification.... nada. So I called  up and asked about it and the guy had no idea. Wow. Complete fail all the way through. I made an order, never received a confirmation email, my order was cancelled for some unknown reason and I was NOT notified of this, when I found out about it and contacted you guys... you don't know either. Nice. So, I have tried again and sent another order in a couple hours ago... still no confirmation email and when I check the order status it says PENDING. Is this one going to be cancelled too? Will I get a reason why? I have been very happy with Boost up until now and was planning on buying the new phone with you guys and sticking with you... but at this point I am wondering if I'm not better off just going somewhere else.