We definitely want to look into this for you, Rell. Can you please send us a private message with your phone number and PIN?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hi there Kiarajonae99. When orders are cancelled, usually the money post back to your card within 24 to 48 hours. At this point is just on hold and pending until it is release at the aforementioned time frame. We are sorry for this inconvenience,