Boost Mobile Online Payment Issue

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Boost Mobile Online Payment Issue

I keep trying to buy a phone on boost mobile and my bank account has money in it as well as the account is fully active. All boost says is

Error completing transaction

Your card has been declined. Please contact your bank to speak to them about this issue at hand.

(or something like that)

 

If someone could help me, that would be great and if someone could answer why this is happening because it has been going on for a while now and it's super aggravating. 

3 REPLIES 3
Agent

Re: Boost Mobile Online Payment Issue

Hi there! Have you verified that the address that you're entering as your shipping address is exactly the same as the billing address registered for your card? 

Re: Boost Mobile Online Payment Issue

Yes I have. They are the same addresses.
Agent

Re: Boost Mobile Online Payment Issue

So sorry about the trouble! Can you please send us a private message with the details, so we can work through this?