Bill paid. No service

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Newbie

Bill paid. No service

I just activated my plan for boost mobile and paid the $35 that was due. Now it's saying I owe $0 and I got a text message saying the payment was received.  But I can't call out use data or anything. I tried to call boost support but it wouldn't let me do anything because my service is interrupted and I owe $0!? I've restarted my phone multiple times and I still can't call or text. The charge showed up in my bank account so I don't understand what's going on. I don't know how to fix this. I need my service ON!!!!!!!!

2 REPLIES 2
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Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

Enthusiast

I'm going through same exact thing!