Autopay

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Newbie

Autopay

I have my account set up with auto pay and my account got charged twice this month. First i got charged on july 3rd and then again today. I have tried callimg costumer service but i keep getting that stupid automated service that does not give me an option to talk to a rep. I refuse to pay 90$ a month just because they want to be cute and not get their stuff together. 

4 REPLIES
Agent

Re: Autopay

Hello! We are sorry to know that you are having this issue. We’ll be happy to help you. Please send us a private message with your phone number and pin code to assist you with this.

Newbie

Re: Autopay

I am supposed to have autopay but my service says I don't. How do I fix my autopay
Newbie

Re: Autopay

Where do I send the private message to
Agent

Re: Autopay

Hey there @grantlisa46 For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.