After due date

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Accomplice

After due date

Do you have to have a phone re-activated after it runs out of credit and after the due date?
2 REPLIES 2
Agent

Re: After due date

Hello. No, the account stays open but in an "interrupted" service state. After your due date, you have 120 days to make a payment before losing the number. There are no re-connection fees as long as you don't go past those 120 days without paying, after which you would have to reactivate the phone with a new number (and pay a $10 reactivation fee as a result). 

Accomplice

Re: After due date

Okay I see, I sent a gift payment. And it's not after 120 days. Thank you.