Accidentally Made Two Payments.

Newbie

Accidentally Made Two Payments.

I tried to add money to my account balance and accidentally made two payments of $35. Is there anyway I could get a refund on one of the payments?

4 REPLIES 4
Agent

Re: Accidentally Made Two Payments.

Hi there, CRuffin. Thank you very much  for contacting us. 

 

We'll be happy to help. We'd like to have a look at the account. Please, send us a private message with the phone number and PIN to have a look at your account. 

Agent

Re: Accidentally Made Two Payments.

Thanks for the information.  There is a $25 balance on your account, the rest was used for the payment. Should I request the refund for that amount?

Newbie

Re: Accidentally Made Two Payments.

Yes please.
Agent

Re: Accidentally Made Two Payments.

Understood. The request has been created.  The case number is 220297070. It may take 7-14 days to complete.