Accidental Payment on Secondary Account

Newbie

Accidental Payment on Secondary Account

Accidentally paid half of my family plan on our secondary line, current sitting at $38 and Isn't applying towards our monthly bill. Could I get this transferred to our main account balance?

3 REPLIES 3
Agent

Hi! Thanks for reaching out to us. We want to help!  Please send us a DM so we can chat further.

Groupie

I have the same problem i accidentally paid on my secondsry account and need the money to go on my primary account instead PLEASE HELP!
Agent

Hi there, Toxin. Thank you very much  for contacting us. 

 

We'll be happy to help. We'd like to have a look at the account. Please, send us a private message with the phone number and PIN to have a look at your account.