Hey there @Relly23! We're sorry for the trouble. Would you please send us a private message with your phone number and pin?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
We’d be glad to help you out with this, @Sierrashufelt. Please, send us a private message with your phone number and PIN code.
Hey there, @Christy1! Thanks for contacting us. Just to confirm, could you please send us a private message including the phone number and pin of both accounts (the primary and the secondary one)? In order to send a private message, just click on my name, then select the option that says "send this user a private message".
I am messaging you from my secondary account because for whatever reason your website is telling me that my primary account email address isn't valid and it's more than valid but yet just another bul**bleep** thing to deal with regarding your phone bill with this company I would really be interested in seeing if you guys could fix this for me considering it's been nothing but problems from day one
Good morning, Chelsea1969! Really sorry to hear about the hard time you've had while trying to pay your bill!
To better help you, please send me a private message including the phone number from the primary and secondary accounts and the 4-digit PIN for each one.
To send us a private message, just click on the agent's username (Hozuki_Robert in this case), and then look for the option that says "Send this user a private message".
Looking forward to your private message!