Hi there, hansonfamof7. Sorry to hear that. Please, send us a private message with your phone number and PIN to help you remove the add-on.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hi Snichole! Sorry for the delayed response. Support is available from 6:00 a.m. to 9:00 p.m. CST on weekends. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".
Hello, @Javito2022! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.
Hi there! Please send us a private message so we may review your account.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.