5$ Charge

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Newbie

5$ Charge

Hi There,
I got a text from sprint about a random 5$ charge that I don't remember authorizing. I checked my boost bill and found there’s $5 third party charge from The Limited Game (Unlimited Games Mo.). I have have no idea where it came from.

Can you please help me to take it out? Also can you help me block charges from this third party in the future?
L
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Agent

Hi there! Sorry to hear that you’ve been experiencing this issue. Definitely wanna look into this for you. Please send us a private message with your phone number and pin code.

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30 REPLIES 30
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Groupie

I had the same thing happen and then my service was interrupted because of it. I want to know how to get rid of it. I never authorized it.

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Agent

Hi there! Sorry to hear that you’ve been experiencing this issue. Definitely wanna look into this for you. Please send us a private message with your phone number and pin code.

View solution in original post

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Groupie

Hello! I'm having the same problem. There is a $5 add on that I did not authorize on my payment and I would like to get rid of it.
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Agent

Hi, gperez001. Please send us a private message so we can assist you with that. 

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Newbie

Hello, i also noticed a $5 charge that i did not authorize.... shows under a "juega ya" which i have no clue what that is. How can i remove this extra charge?

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Hi there! Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

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Groupie

I'm having the same issue  addon Juega Ya just started appearing on my statements recently. I would like to get in touch with someone to have this removed and credited. 

 

Thanks,

Brandon

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Agent

Hello, kogareru. Thanks for contacting us. Please, send us a private message with your phone number and PIN to better assist you.

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Enthusiast

I'm having the same issue. Please help fix this.