text messages aren’t and I can’t receive calls

Moderator
Moderator
Moved:

text messages aren’t and I can’t receive calls

1 REPLY
Agent

Re: text messages aren’t and I can’t receive calls

Hi there, MI3. Thanks for contacting us. We're sorry for the inconvenience with the messages. 

 

Could you send us a private message with your address to check the coverage? Also, as a general troubleshooting, please do the following: 

 

- turn the phone off and back on (if possible, remove the battery for 5 or 10 seconds)

- make sure to turn the Wi-Fi off and Mobile Data on.