Hi there, glinjanskij. Thanks for contacting us.
Where did you purchase the phone? Please, know that we can only activate Boost Mobile cell phones and some compatible phones. You can check if the phone is compatible by using the IMEI in this link:
You have to use the IMEI in this link to see if it's compatible:
We're sorry to hear that. To better assist you, please send us a private message with the phone number, PIN, DEC or IMEI, and SIM card number (ICCID).