Phone never delivered!

Accomplice

Phone never delivered!

I ordered a phone three days ago and I paid for expedited shipping. I tracked the package and it said it was delivered yesterday but never was. FedEx told me they delivered it and put it behind a pillar but my home doesn’t have a pillar. I believe they delivered it to the wrong address and now they won’t even call me back! Help me please, I can’t find any help and FedEx is completely ignoring me!!
2 REPLIES 2
Agent

Re: Phone never delivered!

Hi there, Dianas26. Thanks for contacting us. We're sorry for the inconvenience with the package. 

 

We'll be happy to help. Please, send us a private message with the order number.

Accomplice

Re: Phone never delivered!

I’m sorry how exactly do I send a private message ?