Order Status

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Enthusiast

Order Status

There’s no update on the status of my order. I really need the item I purchased.
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Enthusiast

Re: Order Status

i have the same problem but i can’t send a private message or create an article

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Agent

Re: Order Status

Hi there, @Ydwel! Thanks for reaching out. Definitely want to look into this for you. Please send us a Private Message with your order number. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.
 

Enthusiast

Re: Order Status

i have the same problem but i can’t send a private message or create an article

View solution in original post

Agent

Re: Order Status

Hello, @jayj0905. We apologize for this experience. Did you confirm your email when you created your community profile?