Google Verification Lock?

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Google Verification Lock?

Can anyone help me with Google Verification lock?

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Accepted Solutions
Community Manager

Re: Google Verification Lock?

@WillAb If you have a phone that was previously owned, it may still have the users infomration tied to that,  they should have done a factory reset prior to giving you the phone, if their information is still on the phone I would suggest contacting them.  

A11ey
Crusader of Customer Advocacy


I encourage you to post your questions on the community!

4 REPLIES
Community Manager

Re: Google Verification Lock?

@WillAb  How can we help you with the verification lock?  Have you locked your device and are unable to unlock it?



SeaWolf
Community Manager
Captain of the Pirate Ship Vicious Cream Puff

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Community Manager

Re: Google Verification Lock?

@WillAb If you have a phone that was previously owned, it may still have the users infomration tied to that,  they should have done a factory reset prior to giving you the phone, if their information is still on the phone I would suggest contacting them.  

A11ey
Crusader of Customer Advocacy


I encourage you to post your questions on the community!

Groupie

Re: Google Verification Lock?

I need help with my Samsung Galaxy s7 please Google verification lock.im the only owner
Groupie

Re: Google Verification Lock?

Have lg g3 Optimus zone3 has been hard reset don't know previous Google account how to get phone to work