Hi there kyntreegal. So sorry for any inconveniences this may have caused you. Please try the following steps and see if there are any inprovements on the device:
1. Wi-Fi off
2. Mobile Data on
3. Dial ##72786#.
4. Phone Reset Message displays. Select Reset, Done, or OK
5. The device power cycles. Allow the hands free activation to begin automatically.
6. Device checks for PRL update. Select OK
7. Device checks for software update. Select OK.
8. Device power cycles. Complete.