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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Coolpad Legacy bricked after factory reset.

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Groupie

Coolpad Legacy bricked after factory reset.

I reset my coolpad legacy and now I cant even set the phone up.  The phone is stuck in a loop where it asks me to connect to wifi to continue with set up - I do so - and then it asks me to connect to mobile data to set the phone up - and I do so - and then it tells me to connect to wifi to continue with set up - and I do so, and then it tells me to connect to mobile data to continue with set up etc etc ad nasuem. I have delt with bad customer service and absolutely terrible software implementation in my day but Boost mobile now takes the cake for both.

Thank you so much for stealing my $150+ it took to get the phone.  I will make sure to avoid Boost and anything related to it from now on. What an absolute disaster of a company this is. I know kids in high school who can write better software for mobile platforms. This is absolutely a joke. 

1 REPLY 1
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Agent

Re: Coolpad Legacy bricked after factory reset.

Hey there, @trc32! So sorry to hear about this experience. Did you perform a regular Factory Reset or a Hard Reset? Please shoot us a private message as soon as possible to further help you.