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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Check Phone Compatability for Boost Plan

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Accomplice

Check Phone Compatability for Boost Plan

I keep getting this message when I run my phones IMEI to see if the phone is compatible to Boost Network.
"Bummer!
Something went wrong here on our end. Try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, it may mean we are still working out the kinks"
I have tried 7 different times. Please help.
THANK YOU!
4 REPLIES 4
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Agent

Re: Check Phone Compatability for Boost Plan

Hello, @Elsecha_Boost. Thank you for taking the time to get in touch with us today. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.

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Groupie

Re: Check Phone Compatability for Boost Plan

Kira - I am having the same trouble. I'm trying to sign up for the $25/month bring your own phone plan and am getting the same message over and over. how do you send a private message?

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Groupie

Re: Check Phone Compatability for Boost Plan

Kira - I am having the same problem. I'm trying to sign up for the $25/month bring your own phone unlimited plan but I can't get past the same step where it says "Bummer." I don't know how to send a private message, though. 

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Agent

Re: Check Phone Compatability for Boost Plan

Oh, I see. We’d love to help. You can click on the username so you can see the option to send private messages.