Alcatel Fling Flip Phone Stuck on Logo

Accomplice

Re: Alcatel Fling Flip Phone Stuck on Logo

Did that. Still not working.
Agent

Re: Alcatel Fling Flip Phone Stuck on Logo

You can try going to a boost mobile store and see if maybe they can do the master reset if they can't then you will need to purchase a new phone. 

Accomplice

Re: Alcatel Fling Flip Phone Stuck on Logo

Is there another way to factory reset the phone, aside from # and Power? There's not a Boost store near me, and I want to make sure I try everything I can before I buy a new phone.
Agent

Re: Alcatel Fling Flip Phone Stuck on Logo

The only other way is through the keypad of the phone and unfortunately you can't access it 

Accomplice

Re: Alcatel Fling Flip Phone Stuck on Logo

The keypad? As in, different from the number pad? Or do you just mean I can't access it because the other combination didn't work?
Agent

Re: Alcatel Fling Flip Phone Stuck on Logo

Hello Jayfuror. The other method would require dialing a code on the phone as if you were about to make a phone call. We'd recommend replacing the phone. We have two flip phones available on our website at the moment: The Alcatel Go Flip at $19.99 and the Coolpad Snap at $29.99.

Accomplice

Re: Alcatel Fling Flip Phone Stuck on Logo

Alright, thank you all for answering all my questions. I guess I will have to replace the phone, which sucks, but is what it is.

Do you have any idea what might have caused this issue? It was working just fine for a while, then all of a sudden it's irreversibly broken.