Hello. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
Sorry to hear that you've been experiencing this, Mcapri77. Are you unable to use your mobile data? How many bars are you getting?
We're sorry to hear that you are experiencing issues, chaseteresa. Is your phone showing No Service at the top?