Hello, sadd20n! We're terribly sorry to know what you've experienced. We're at your service. Isn't there a way to verified what happened and make it up to you? Would you give us your order and account details in a private message, so we can look into it? To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25
I don't see a message option? There is "contact me" on the right, with no links.
My fault. The option was there after clicking the email verification link.
That’s not what we like to hear. Really sorry to hear that, @sadd20n. We'll be happy to help. How can we assist you?
@sadd20n. We'll need to access your account to further research. Please send us a private message with your phone number and PIN.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".