phone hangs up after 2 hours and 8 minutes

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phone hangs up after 2 hours and 8 minutes

I am having a problem with my phone hanging up automatically after 2 hours and 8 minutes.  I called the tech department and no one can seem to help me and act as if they have never heard of this problem.  Has anyone else had this problem and if so; how did you solve it??  This is very frustrating!!!

2 REPLIES 2
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Agent

Hi there! Thanks for your inquiry. A call will drop after 2 hours of continuous talk time. We apologize for the inconveniences this might cause you. Do you have any question?

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Accomplice

As relayed in march of 2017...

"Due to network-related parameters, a call will drop at a certain time after 2 hours. Therefore, it's not something that may happen only to you, but to any customer who lasts two hours continuously on a call.

Don't hesitate to let me know if you have any other questions about this topic.

At your service!"

A quick google search will show this is not carrier specific but more so a industry standard.