iPhone 5s no service.

Accomplice

iPhone 5s no service.

We had a tropical storm here yesterday and since 2pm yesterday I have not been about to revive or make phone calls or send or receive texts. It keeps saying your Verizon phone does not have service and I don't even have Verizon. I just paid my phone bill yesterday this is ridiculous.
9 REPLIES
Agent

Re: iPhone 5s no service.

Hey there, @Jnicklesplitz89. You may be having issues due to the impact of the storm. Can you please provide us with a cross street and your zip code to verify the service in your area?

Accomplice

Re: iPhone 5s no service.

I don't know what you mean by cross street but the street here is towler st and the zip code is 30655
Agent

Re: iPhone 5s no service.

We don't have any reported outage at this moment in that area. What type of phone do you have?

Accomplice

Re: iPhone 5s no service.

I have an iPhone 5s. No one in this neighborhood who has boost has a working phone right now.
Agent

Re: iPhone 5s no service.

In that case, can you please send us a private message with your phone number? Do you have a WIFI network that you can connect your phone?

Accomplice

Re: iPhone 5s no service.

Yes I have wifi. How do I send a personal message?
Accomplice

Re: iPhone 5s no service.

I still don't know how to send a personal message.
Agent

Re: iPhone 5s no service.

Hi there Jnicklesplitz89. To private message, please tap on the representative's name and it will provide the option to private message. Victor21

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Accomplice

Re: iPhone 5s no service.

I did what I was told to do and it only worked for the night.