Hey there, @Jnicklesplitz89. You may be having issues due to the impact of the storm. Can you please provide us with a cross street and your zip code to verify the service in your area?
In that case, can you please send us a private message with your phone number? Do you have a WIFI network that you can connect your phone?
Hi there Jnicklesplitz89. To private message, please tap on the representative's name and it will provide the option to private message. Victor21