help cant connect to network

Accomplice

Re: help cant connect to network

so wy is my phone saying its not activated now

 

Agent

Re: help cant connect to network

Hi. While there is an outage,  the phone will go through different states. Please allow the outage to clear. Victor21

Accomplice

Re: help cant connect to network

How long should we expect the outage to be?
Agent

Re: help cant connect to network

Hi there Eriley88. We are aware of this problem, and we are working on a solution. This should be resolved soon. While we don’t have a specific time, we do expect it to be back up and running in a timely manner. Victor21

Accomplice

Re: help cant connect to network

any chnace youo could update us here

when something is available please

 

Agent

Re: help cant connect to network

Unfortunately, we can't cspinner82. 

Accomplice

Re: help cant connect to network

really you cant give us a update if things are gonna take longer or anything thats really bad on the company in customer service department
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Accomplice

Re: help cant connect to network

Come on . Always an issue w boost and their devices.. 

Do you have an idea when this network will be up an running?

Agent

Re: help cant connect to network

That’s no good at all. Sorry you’ve been experiencing this, @Coryb. To research further, can you send us the cross streets and ZIP codes where this occurs? 

Accomplice

Re: help cant connect to network

This is just ridiculous! It has been hours! Is there still not estimated time the issue will be resolved?