Hi, please can you help me? I made fail order and I need cancel this order. I called you today and cancel the order but you send me mail about shipping comfirmation. What I can do now? Can you check my order? Thank you
Hello, Veronika. Order cancellation is unfortunately not guaranteed. If the device shipped before an order cancellation could be completed, you will either need to Refuse Shipment or if the device is delivered, you will need to Return handset.
If you have any other question or concern, feel free to reply.