account credit requested for outtage

Newbie

account credit requested for outtage

Hello,

I would like a credit towards my account due to service outage. I contacted customer service and they said there is a outage in my area. I confirmed with the rep my zip code and cross streets. There is an outage stated. I’m fairly a new customer and switched from T-Mobile. I never had any issues. I tried resetting my phone, network settings, etc. I’m requesting a credit. Thank you
1 REPLY 1
Agent

Re: account credit requested for outtage

Hello, Apavella916. Please send us a private message so we can take a closer look.