Hey there @Yank0316. How can we help you today? Are you having issues with the service?
~JoyP.
To research further, can you send us the cross streets and ZIP codes where this occurs? We need to verify, if this may be an issue in the area. @Yank0316
~JoyP.
Thanks for the information. We have reviewed the report for your area and we can see that, unfortunately, there is an outage affecting the service. Our technicians are working to fix it as soon as possible. We truly apologize for the inconveniences this might cause you. @Yank0316
~JoyP.
Unfortunately, there's nothing we can do other than wait for our technicians to resolve the issue. Once, the issue is resolved, you should receive proper credit. @Yank0316
~JoyP.
Unfortunately, we do not have an estimated time of resolution for the issue.
~JoyP.