Weak signal and not getting the 4G that is being payed for.

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Groupie

Weak signal and not getting the 4G that is being payed for.

So I recently switched to Boost Mobile 6 days ago. I am always having weak signal and my internet is supposed to be the 4G LTE unlimited data plan but I always have 3G or sometimes it goes down to x1.
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Agent

Re: Weak signal and not getting the 4G that is being payed for.

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with the nearest street and zip code where this occurs so we can investigate.

2 REPLIES
Agent

Re: Weak signal and not getting the 4G that is being payed for.

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with the nearest street and zip code where this occurs so we can investigate.

Groupie

Re: Weak signal and not getting the 4G that is being payed for.

Um how do you send a private message?