Very slow data speed or non-existant data

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Agent

Re: Very slow data speed or non-existant data

Hello, DanielMad. We're concerned about your feedback and apologize for the inconvenience. How can we make you feel the love again?

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Accomplice

Re: Very slow data speed or non-existant data

Recently re-boosted on my iPhone 6 I paid cash for plus the BOOST plan. Bought all this last November. Yet still only way I can access internet is to Bluetooth of my wife's AT And T Android....?

Re: Very slow data speed or non-existant data

That’s strange. How about we take a closer look? To research further, can you send us the cross streets and ZIP code where this occurs?

Accomplice

Re: Very slow data speed or non-existant data

Lone oak drive. 150th and McCarthur
Edmond Oklahoma 73013

Re: Very slow data speed or non-existant data

Thanks, Js45! What is the make and model of your device?

Accomplice

Re: Very slow data speed or non-existant data

iPhone 6

Re: Very slow data speed or non-existant data

Thanks, Js45! Please complete the steps below.
1. Tap Phone.
2. Tap Keypad if necessary.
3. Enter ##873283# then tap Call.
4. When Starting Service Update screen appears, tap OK.
5. When Service Update Complete appears, tap OK.

Accomplice

Re: Very slow data speed or non-existant data

I am having the same problem. Ive been walked through, by agents, trouble shooting on both my phone and my husbands phone as well. Nothing fixes the problem. We have had this problem for going on a year now. I usually love Boost but we are debating going with another carrier if this problem cant be resolved.
Accomplice

Re: Very slow data speed or non-existant data

Also, my husband and I both have an LG XCharge. Greenville, Tx.

Re: Very slow data speed or non-existant data

Hey there, Sneedjtjz! We apologize for the inconvenience at this time. Can you please send me a private message to further assist you?