Upgrading towers nonsense

Accomplice

Upgrading towers nonsense

I have gone without no service for over 3 days. Ive been given so many different answers as to why and when it will be resolved. How can a company enhance its towers by causing good standing customers to lose service. Ive never dealt with this with Verizon or ATT and even though they might cost a bit more...at least I can say I never ever was inconvienced this way. I will be switching my services to a more reliable network. This is complete b.s. and i dont care if im being compensated.
7 REPLIES 7
Agent

Re: Upgrading towers nonsense

Hi there! Really sorry to hear about this. We’d be happy to help. Please send a private message to further assist you. 

Accomplice

Re: Upgrading towers nonsense

Okay
Accomplice

Re: Upgrading towers nonsense

Okay thank you
Accomplice

Re: Upgrading towers nonsense

When will this be fixed?
Agent

Re: Upgrading towers nonsense

Definitely wanna look into this for you. Please send us a private message with the address where this occurs including the zip code so we can investigate.

Accomplice

Re: Upgrading towers nonsense

Not sure how to private message
Agent

Re: Upgrading towers nonsense

To send a private message, go to one of our agents profile and hit the "send this user a private message" button. It's under the contact section on the right side of the profile, right next to their badges.