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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Unusable data speeds on iPhone since activation

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Unusable data speeds on iPhone since activation

A couple weeks ago I switched to boost mobile on an iPhone 7 from their website. Ever since then my data speeds have been around .05 Mb per second. I cannot even use my phone. My roommate has an android and His data data speeds are about 20 times higher than mine even though he is also using Boost! . I have gone to the Boost store in person, I have talk to them over the phone for hours, I have reset everything including the network settings and updated my phone. Nothing is working please help me. thank you so much
1 REPLY 1
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Agent

Re: Unusable data speeds on iPhone since activation

Oh no! Sorry to hear that. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.